EBA欧洲银行-Final-draft-RTS-and-ITSs-under-PAD-28EBA-RTS-2017-042C20EBA-ITS-2017-032C20EBA-ITS-2017-0429_156页_1mb

Summary of EBA Final Reports on Regulatory and Implementing Technical Standards

Core Content

This document outlines the EBA's final reports on three key technical standards under Directive 2014/92/EU (Payment Accounts Directive, PAD):

1. Draft Regulatory Technical Standards (RTS) for the Union standardised terminology of the most common services linked to a payment account.
2. Draft Implementing Technical Standards (ITS) for the standardised presentation format of the Fee Information Document (FID) and its common symbol.
3. Draft Implementing Technical Standards (ITS) for the standardised presentation format of the Statement of Fees (SoF) and its common symbol.

The standards aim to enhance transparency and comparability of payment account fees across the EU, enabling consumers to make informed decisions and facilitating account switching.

Main Requirements and Standards

Union Standardised Terminology (RTS)

• The EBA identified eight most common services across the EU based on national provisional lists and consumer feedback.
• These services include:
  • Maintaining the account
  • Providing a debit card
  • Providing a credit card
  • Overdraft
  • Credit transfer
  • Standing order
  • Direct debit
  • Cash withdrawal
• Definitions for these terms were drafted in English and then translated into all EU official languages.
• The EBA ensures that only one term is used for each service in any official language of the EU, while allowing national variations for services that are common to Member States sharing the same official language.

Standardised Presentation Format (ITS for FID and SoF)

• The EBA developed templates for both the Fee Information Document (FID) and the Statement of Fees (SoF).
• These templates include common symbols to represent fees and services consistently.
• Consumer testing (qualitative and quantitative) was conducted to refine the templates and symbols.
• Based on feedback, the EBA made several amendments, including:
  • Specifying font types and sizes, allowing for flexibility in case of national requirements or consumer preferences.
  • Ensuring PSP logos are of equivalent size to the common symbol.
  • Reordering information on packages of services to appear after the main fee tables for clarity.
  • Including new articles on the use of electronic means for FID and SoF.

Key Changes and Clarifications

Consumer Testing and Feedback

• Quantitative testing involved 5,108 adults in eight Member States, with results representative of all adults in each country.
• Qualitative testing included four focus groups in Poland and the UK, with participants aged 25–40 and 40–65.
• Feedback led to:
  • Amendments in the format, font, and symbols of the templates.
  • Clarifications on the presentation of fees and services.
  • Suggestions to include more or less information on fees in the templates.
• The EBA amended the templates and finalised the standards based on this feedback, but noted that the draft RTS did not require significant changes due to national integration concerns.

Finalisation and Consultation

• The EBA consulted on the draft RTS and ITSs through a single Consultation Paper (CP), which was open from September to December 2016.
• 62 responses were received, with 45 published on the EBA website.
• The EBA finalised the standards and included the templates in the Annexes:
  • ANNEX-FID template
  • ANNEX - SoF template

Conclusion

The EBA's work under the PAD aims to improve consumer understanding and comparability of payment account fees by:

• Establishing common terminology for services.
• Ensuring standardised formats for FID and SoF.
• Providing clear and consistent symbols.
• Improving clarity and usability through consumer feedback and testing.

These standards are now finalised and will be used by Member States to develop their national lists and disclosure documents, contributing to a more transparent and competitive payment account market in the EU.