2016年-世界发展银行全球_FY15_Country_Opinion_Survey_Report_for_Gulf_Cooperation_Council_Countries_187页_2mb

FY15 Country Opinion Survey Report for Gulf Cooperation Council (GCC) Countries

Core Content Overview

This report presents the findings of the FY15 Country Opinion Survey conducted by the World Bank Group (WBG) in four GCC countries: Kuwait, Bahrain, Oman, and the United Arab Emirates. The survey aimed to understand stakeholder perceptions of the WBG’s role, effectiveness, and operations in these countries.

Main Objectives

• To assess how stakeholders in the four GCC countries perceive the WBG.
• To evaluate the WBG's effectiveness and impact on development.
• To identify the most important development priorities and poverty reduction strategies.
• To examine the WBG's communication, collaboration, and capacity building efforts.
• To determine the key drivers of the WBG's effectiveness and the most significant weaknesses.

Methodology

• Conducted from June to August 2015.
• Invited 796 stakeholders across various sectors and organizations in the four GCC countries.
• Response rate: 29% (231 respondents).
• Survey platform: Qualtrics.
• Respondents were selected from:
  • Government offices (ministries, PMUs, etc.)
  • Private sector and financial institutions
  • Non-profits and community organizations
  • Academia and media
• Indicator questions were included for the WBG's annual Corporate Scorecard.

Demographics of the Sample

• Respondents were categorized based on their current positions and areas of specialization.
• Key groups:
  • Ministries/Ministerial Departments/Implementation Agencies
  • Consultants/Contractors
  • Private Sector/Financial Sector
  • Academia/Research Institutes
• Respondents were also grouped by geographic location and primary engagement with WBG agencies.

General Issues Facing XXXX

• Country Comparison: Respondents in the UAE were more likely to believe their country is headed in the right direction (91%) than those in other GCC countries.
• Development Priorities: Respondents identified the most important development areas in their countries, with a focus on poverty reduction and shared prosperity.
• Poverty Reduction Strategies: The top contributors to poverty reduction were identified across the four countries, with notable differences in emphasis.
• Shared Prosperity: Respondents were asked to identify the two most effective ways to achieve shared prosperity, highlighting the importance of economic growth and equity.

Overall Attitudes toward the World Bank Group

• Effectiveness Rating: The WBG's overall effectiveness was rated on a scale from 1 to 10 (1 = Not effective at all, 10 = Very effective).
• Stakeholder Differences: Private sector and academia respondents gave significantly lower ratings compared to other groups.
• Collaboration Impact: Those who collaborated with the WBG gave higher ratings for effectiveness and overall perception.
• Key Weaknesses:
  • In Kuwait, the WBG's processes were seen as too complex or slow.
  • In Oman, capacity development was identified as the most effective poverty reduction instrument.
  • In Kuwait, knowledge products/services were seen as the most effective poverty reduction instrument.

Sectoral Importance and Effectiveness

• Importance of WBG Support: Respondents were asked to rate the importance of the WBG's involvement in various development sectors.
• Effectiveness of WBG Support: The WBG's effectiveness was evaluated across sectors, with notable variations.
• Key Drivers of Effectiveness:
  • Environmental sustainability
  • Social protection
  • Regulatory framework
• Collaboration Differences: Collaborators rated the WBG more positively than non-collaborators.
• Private Public Partnerships: The WBG's role in promoting these partnerships was evaluated.
• Helping the Poorest: The extent to which the WBG supports the poorest was also assessed.

How the World Bank Group Operates

• Perceptions of WBG Work: Respondents were asked to rate their agreement with various statements about the WBG's work.
• Collaboration Impact: Collaborators were more likely to agree with statements about the WBG's effectiveness and decision-making speed.
• Internal Measuring and Monitoring: Respondents were asked about the WBG's ability to measure and correct its work in real time.
• Value for Money: The perceived value for money from the WBG's Reimbursable Advisory Services (RAS) was evaluated.

World Bank Group's Knowledge and Instruments

• Frequency of Knowledge Use: Respondents were asked how often they consulted the WBG's knowledge work and activities.
• Meeting Knowledge Needs: The WBG's ability to meet knowledge needs was assessed, with a focus on research, analysis, and technical assistance.
• Contribution to Development: The significance of the WBG's knowledge work in development results was evaluated.
• Technical Quality: Respondents rated the technical quality of the WBG's knowledge work on a scale from 1 to 10 (1 = Very low, 10 = Very high).
• Country Comparison: Respondents in Bahrain gave lower ratings for the WBG's knowledge work being translated into local languages.

Key Findings Summary

• The WBG's effectiveness and perceived value vary significantly by stakeholder group and country.
• Collaboration with the WBG is strongly associated with higher ratings of effectiveness and overall perception.
• The WBG's role in poverty reduction and development is seen as important, though there are differences in the methods deemed most effective.
• The WBG is perceived as an effective development partner, especially in areas such as environmental sustainability and social protection.
• Knowledge work and technical assistance are seen as valuable, though the translation of materials into local languages is a concern in some countries.

Conclusion

The survey highlights the WBG's role in the development of GCC countries, emphasizing the importance of collaboration, effective communication, and targeted knowledge work. It also identifies key areas for improvement, particularly in the WBG's processes and the localization of its knowledge products. The findings will inform the WBG's strategy and operations in the region, aiming to enhance its effectiveness and relevance.