Capgemini-成为一个基于流程的组织-企业职能中的业务灵活性（英）-2023-18页_3mb

Summary of Report: Becoming a Flow-Based Organization

Core Concept

A flow-based organization adopts a Lean-Agile mindset to enhance business agility, enabling faster delivery of customer value and adaptability. This approach integrates corporate functions like HR, finance, and marketing to bridge the business-technology divide and improve cross-team coordination.

Corporate Function Integration Maturity Curve

This curve describes three stages of integration maturity:

• Limited Integration: Organizations operate with functional silos and project-based approaches, hindering flow and feedback loops.
• Semi-Integration: Involves breaking down silos by incorporating business expertise into product development (e.g., Business-Enabled ARTs), leading to shorter feedback loops and better customer focus.
• Full Integration: Achieved by merging teams and processes (e.g., Agile Business Trains and Combined Portfolios) for real-time response and integrated value streams.

Recommended Approach

A structured, iterative method using Minimum Viable Organizations (MVO) and Agile-at-scale frameworks like SAFe® is suggested. The MVO approach involves cycles of Experiment, Coordinate, Integrate, and Accelerate, emphasizing continuous learning and feedback loops to build the Adaptive Operating Model (AOM).

Key Success Factors

Three factors drive successful transformation:

• Clear communication and vision to guide stakeholders.
• Mindset and culture shifts toward collaboration, experimentation, and adaptability.
• Application of scalable Agile frameworks to ensure alignment and efficiency.

Case Study

A multinational aerospace company transformed its HR and Payroll functions through an MVO pilot, using SAFe to achieve full integration, reducing integration estimates and improving collaboration, highlighting benefits like agility and innovation.

Conclusion

Early involvement of corporate functions is vital for effective business agility, as it accelerates value flow and continuous improvement. Agile frameworks are indispensable for navigating changing markets and sustaining competitive advantage.