人工智能行业_A超大规模人工智能技术的基因AI服务_8页_988kb

报告摘要

NTT DATA Agentic AI Services Overview

NTT DATA offers a comprehensive, end-to-end managed service for building, deploying, and managing AI agents across various stages, including consulting, design, development, implementation, and ongoing support. The full-stack service includes tools for AI agent creation, integration with business applications, and lifecycle management to simplify AI adoption while ensuring security, compliance, and performance optimization.

Key Benefits

Automation reduces human workload by up to 50-65%, leading to cost savings and increased efficiency.
Enhanced user experiences, such as personalized interactions and faster query resolution, boost customer satisfaction (CSAT) scores.
Operational improvements include performance optimization, data governance, and security monitoring to maintain agent reliability and relevance.
Benefits extend to specific areas like employee engagement, regulatory compliance, and innovation through AI-driven automation and decision-making.

Solutions to Common Challenges

Addresses issues like legacy infrastructure debt, lack of GenAI skills, and complex integrations.
Provides scalable and secure AI deployment with tools for change management and continuous optimization.
Mitigates risks related to bias, unintended behavior, and evolving AI agent requirements.

Industry Applications

Services are tailored for industries like financial services (e.g., fraud detection, customer service), healthcare (e.g., patient care automation), manufacturing (e.g., predictive maintenance), retail/hospitality (e.g., multichannel support), automotive (e.g., warranty claims), and public sector (e.g., compliance and data security).

NTT DATA's Differentiation

Leverages low-code development to accelerate deployment, reduce complexity, and focus on end-to-end management.
Offers specialized expertise through partnerships with Microsoft ecosystem partners, ensuring secure data handling within existing protocols.
Provides industry-specific custom solutions and ongoing support to maximize AI value in large-scale implementations.

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