2022-05-17-Capgemini-2022未来科技趋势报告（英）_112页_7mb

TechnoVision 2022 Summary: BEING LIKE WATER

Theme and Core Idea

• Inspired by Bruce Lee’s “Be Like Water,” emphasizing agility, adaptability, and resilience in business and technology.
• Organizations must move from aligning business and technology to fully uniting them, embracing Jugaad (frugal innovation) to address global challenges like sustainability and resource scarcity.
• The report outlines a framework for transforming into a Technology Business, where technology is not separate but integral to all operations.

Overview of TechnoVision

• TechnoVision categorizes technology trends into six containers, providing a holistic view of innovation across different dimensions:
  • You Experience: Focuses on user experience, including immersive, low-touch interactions; AI-driven personalization; and Metaverse applications for customers, employees, and partners.
  • We Collaborate: Emphasizes cross-organizational partnerships; distributed workforces; and open ecosystems enabled by mesh architectures and AI.
  • Thriving on Data: Highlights data as a first-class product; data sharing; self-service analytics; algorithms; and generative AI to drive innovation and sustainability.
  • Process on the Fly: Revolves around intelligent automation; AI-driven decision-making; and resiliency in operations to adapt to changing conditions.
  • Applications Unleashed: Covers modern app portfolios; microservices; low-code development; and AI integration to enhance application performance.
  • Invisible Infostructure: Addresses cloud-native infrastructure; edge computing; AI-driven operations; and sustainability in IT to create seamless, reliable systems.

Balance by Design: Transformational Principles

• Provides seven design principles to guide organizational transformation, balancing factors like stakeholder interests, short-term vs. long-term goals, and technology vs. human-centered approaches:
  • Technology Business: Unify business and IT into seamless operations.
  • Adapt First: Build adaptability into systems and processes for resilience.
  • With Open Arms: Create an open platform to foster collaboration and innovation.
  • Do Well, Do Good: Prioritize sustainability and societal impact in technology initiatives.
  • Trust Thrust: Integrate trust into all aspects of business and technology.
  • IQ CQ EQ Up: Balance intelligence, creativity, and emotional intelligence in strategies.
  • No Hands on Deck: Advocate for full automation, starting with risk-free steps.

Key Takeaways

• Technology must be internalized, embraced, and utilized throughout the organization to thrive in volatile, uncertain environments.
• The "Be Like Water" ethos requires active cultural and operational shifts, including upskilling, ethical AI use, and sustainability-focused initiatives.
• Emphasizes a human-centered, purpose-driven approach to technology, ensuring it aligns with societal goals and resource efficiency for long-term success.