埃森哲-2019年数字炼油报告（英文）-2019.9-22页_5mb

报告摘要

Digital Refining Survey 2019 Summary

Core Content

The Accenture Digital Refining Survey 2019 provides insights into how the refining industry is adopting digital technologies, identifying key trends, challenges, and opportunities. The survey was conducted by OGJ Research on behalf of Accenture, targeting 145 oil refining and gas industry professionals from various roles and regions.

Key Trends

1. Digital Transformation in Refining: In Progress

Digital investment: Nearly 60% of refiners are investing more or significantly more in digital technologies compared to 2018.
Margin improvements: Some margin improvements have been achieved through data analytics, platforms, and IoT.
Focus areas: Refiners are focusing on core manufacturing processes and aiming to drive more value from digital in areas like production planning and execution, engineering, and enterprise functions.

2. Digital Benefits Will Be Enabled by Future Investments

Top impact areas: Production planning and execution (60%), maintenance and reliability, and engineering and capital projects.
Future investments: Target process and asset optimization, greater automation, and capital efficiency.
Platform investment: While platforms have contributed to margin improvements, they are not a top target for future investment.

3. Resistance to Digital Adoption Is Rising, Forcing a Greater Focus on People Priorities

Cost concerns: Cost is no longer the top barrier to digital adoption; concerns over organizational and cultural issues have increased to 48% in 2019.
Value proposition: Demonstrating a clear value proposition for digital has been a challenge for refiners over the past three years.
People changes: There is a growing need for intentional management efforts to address the impact of digital change on people and the organization.

4. Maturity Reality Check: Digital Is Hard to Scale

Digital maturity: A slightly lower percentage of refiners categorized themselves as mature or semi-mature in digital compared to 2018.
Scaling challenges: Data integrity, digital infrastructure, connectivity, security, and organizational changes are key obstacles.
IT/OT convergence: Refiners are addressing IT and OT alignment to improve scaling and project management.

5. Refiners Are Seeking Partners to Better Support Their Digital Journeys

Satisfaction with digital: 72% of refiners are relatively satisfied with the outcome of their digital investments, but only 17% are extremely satisfied.
Outsourcing plans: Over 50% of refiners plan to outsource or use large IT providers and niche vendors for future digital investments.
Ecosystem importance: A broad ecosystem of partners is needed to achieve "value at pace" through agile and evergreen technology blueprints.

Key Information

Sample Composition

Total respondents: 145
Geographic distribution:
- North America: 46.21%
- Latin America: 8.97%
- Asia Pacific: 16.55%
- Europe: 12.41%
- Middle East: 5.52%
- Africa: 3.45%
- Australia/New Zealand: 0.00%
- Russia/Central Asia: 0.68%
- World: 6.21%
Title distribution:
- C-Level: 11.72%
- Managing Director/Director: 13.10%
- Engineer: 17.93%
- Project Manager: 16.55%
- Other roles: 14.48%
Company type:
- National Oil Company: 26.90%
- Independent Refining Company: 20.69%
- International Oil Company: 15.86%
- Consultant: 19.31%
- Contractor: 11.03%
- Other: 6.21%

Methodology

Conducted in January 2019 by OGJ Research in partnership with the Oil and Gas Journal.
Survey sent to 5,214 potential participants, with 145 completing it.
Confidence level: 95%
Margin of error: 8.45%

Conclusion

The survey highlights that digital transformation is in progress in the refining industry, but refiners face significant challenges in scaling and realizing its full value. The last mile of transformation involves addressing people and cultural barriers, improving IT/OT convergence, and building a strong ecosystem of partnerships. These efforts are essential for long-term success and maximizing the benefits of digital technologies in refining operations.

Contact Information

Tracey Countryman: Managing Director, Global Refining Lead - Industry X.0
Email: tracey.m.cOUNTRYMAN@accenture.com
Andy Coward: Managing Director, Lead - Digital Plant, Europe
Email: andy.coward@accenture.com
Elfiije Lemaitre: Managing Director, Lead - Downstream Oil & Gas, North America
Email: elfije.lemaitre@accenture.com
Ashley Rachelle Horstman: Managing Director, Downstream Practice Lead - Accenture Strategy
Email: ashley.r.horstman@accenture.com