2015-07-27-世界经济论坛,德勤-The_Future_of_Financial_Services_178页_3mb

Detailed Research Modules Overview
The report provides an in-depth analysis of disruptive innovations reshaping the financial services sector. The core functions examined—Payments, Insurance, Deposits & Lending, Capital Raising, Investment Management, and Market Provisioning—each face evolving pressures from new technologies such as automated systems, data analytics, and decentralised platforms.

Key Insights Across Functions

1. Payments: Innovations like mobile wallets, integrated billing, and cryptocurrencies are driving toward a cashless future, reducing intermediaries and costs. Scenarios explore consolidation of payment markets and the rise of decentralised rails like blockchain.
2. Insurance: Personalisation through connected devices and alternative risk assessment methods (e.g., telematics) are transforming customer loyalty and product design. Key trends include multi-line policies and partnerships with non-traditional players.
3. Deposits & Lending: Alternative platforms (e.g., P2P lending) erode traditional margins, forcing institutions to adapt or specialise. The rise of "prosumers" (customers who both borrow and invest) challenges legacy models.
4. Capital Raising: Crowdfunding and alternative financial products broaden investment access, pressuring intermediaries to innovate while regulators address risk and fraud.
5. Investment Management: Automated tools and social trading platforms democratise wealth management, leading to scenarios where human advisors pivot to personalised services.
6. Market Provisioning: Smarter machines and connection platforms increase market efficiency but may reduce human roles, with risks from errors and regulations.

Cross-Cutting Themes

• Automation & Data: Advanced analytics and AI streamline processes, reducing costs and improving transparency.
• Decentralisation: Blockchain and peer-to-peer systems threaten traditional intermediaries, fostering niche products and global access.
• Ecosystem Collaboration: Success hinges on partnerships between incumbents, fintechs, and regulators to navigate complexities like digital identity and capital raising.

Recommendations

• Issue 1: Regulate decentralised systems (e.g., blockchain) to mitigate risks while enabling innovation.
• Issue 2: Forge a blueprint for digital identity to enhance security and streamline customer onboarding.
• Future Projects: Multi-stakeholder projects on regulatory models, decentralised applications, and digital identity, set for early 2016 impact.

For detailed modules and regional case studies by major event hubs, revise historical payment structures, and navigation of current versus future scenarios by risk, see the full report.