2022-03-23-Opensignal-2022年全球移动网络体验奖报告_37页_1mb

Opensignal Global Mobile Network Experience Awards 2022 Summary

Core Content

The Opensignal Global Mobile Network Experience Awards 2022 evaluate the mobile network experience based on six key metrics: Video Experience, Games Experience, Voice App Experience, Download Speed Experience, Upload Speed Experience, and 4G Availability. These awards are based on data collected from 1 July to 27 December 2021 and use confidence intervals to determine joint winners and leaders.

Main Findings

Video Experience

• Global Winners: T-Mobile Netherlands and KPN Netherlands, with scores of 79.4 and 79.6 respectively.
• Global Leaders: Vodafone Netherlands, TDC Denmark, ICE Norway, Telia Norway, Swisscom Switzerland, A1 Austria, 3 Sweden, Vodafone Czech Republic, 3 Denmark.
• Asia Pacific Leaders: SK telecom South Korea (76.0) and StarHub Singapore (75.5).
• Global Average: 64.2 points.
• Excellent Rating: All winners and leaders scored above 75, indicating a very consistent experience with fast loading and minimal stalling.
• Poor Rating: Less than 2% of operators scored below 40.

Games Experience

• Global Winners: LG U+ South Korea and SK telecom South Korea, both scoring 88.4.
• Global Leaders: KT South Korea (86.6), KPN Netherlands (84.9), T-Mobile Netherlands (84.4), Vodafone Netherlands (83.2), Vodafone Czech Republic (82.6), StarHub Singapore (82.0), Singtel Singapore (81.4), SoftBank Japan (81.2), T-Mobile Czech Republic (80.7), TDC Denmark (80.5), Telenor Denmark (80.4).
• Global Average: 59.3 points.
• Excellent Rating: Only LG U+, SK telecom, and KT scored 85 or above.
• Poor Rating: 57.6% of operators scored below 65.
• Rising Star: 3 Denmark is highlighted as a rising star due to a 62.9% increase in upload speed experience between H2 2020 and H2 2021.

Voice App Experience

• Global Winners: LG U+ South Korea, SK telecom South Korea, and Vodafone Czech Republic, all with scores between 83.6 and 84.
• Global Leaders: KT South Korea (83.7), T-Mobile Netherlands (83.2), KPN Netherlands (82.9), T-Mobile Czech Republic (82.9), Telenor Denmark (82.8), TDC Denmark (82.7), Telenor Norway (82.6).
• Global Average: 76.9 points.
• Good Rating: 26% of operators scored between 80 and 87.
• Excellent Rating: None of the operators scored above 85.
• Very Poor Rating: Only 3% of operators scored below 60.

Download Speed Experience

• Global Winner: SK telecom South Korea with 143 Mbps, which is 4.9 times faster than the global average of 29.4 Mbps.
• Global Leaders: LG U+ South Korea (100 Mbps), KT South Korea (100 Mbps), KPN Netherlands (78.3-79.8 Mbps), T-Mobile Netherlands (78.3-79.8 Mbps), Telenor Norway (79.8 Mbps), Telia Norway (79.8 Mbps), Telia Sweden (79.8 Mbps), Swisscom Switzerland (79.8 Mbps).
• Global High Performers: Bell Canada (76.3 Mbps), Telus Canada (76.3 Mbps), Telstra Australia (60.3 Mbps), Chunghwa Taiwan (60.3 Mbps), FarEasTone Taiwan (60.3 Mbps), etc.
• Global Average: 29.4 Mbps.
• Excellent Rating: None of the operators scored above 85.
• Acceptable Rating: All winners scored above 80.
• Poor Rating: 2% of operators scored below 40.

Upload Speed Experience

• Global Winner: 3 Denmark with 20.9 Mbps, which is 2.4 times faster than the global average of 8.8 Mbps.
• Global Leaders: Swisscom Switzerland (19.6 Mbps), LG U+ South Korea (19.5 Mbps), SK telecom South Korea (19.5 Mbps).
• Global High Performers: Telenor Norway (15.2 Mbps), Rakuten Japan (14.8 Mbps), KT South Korea (14.8 Mbps), Ooredoo Qatar (14.5 Mbps), O2 Czech Republic (14.5 Mbps), etc.
• Global Average: 8.8 Mbps.
• Excellent Rating: None of the operators scored above 85.
• Good Rating: 3% of operators scored between 60 and 66.
• Poor Rating: 5% of operators scored below 40.

4G Availability

• Global Winner: LG U+ South Korea with 99.8% 4G availability.
• Global Leaders: au Japan (99.6%), Jio India (99.4%), SK telecom South Korea (99.3%), Rakuten Japan (98.8%), TPG Singapore (98.7%), KT South Korea (98.6%), NTT DoCoMo Japan (98.6%), Airtel India (98.1%), T-Mobile Netherlands (98.1%), Smartfren Indonesia (98.1%), etc.
• Global Average: 86.5%.
• Excellent Rating: All winners and leaders scored above 95%.
• Very Good Rating: 52.9% of operators scored between 65 and 75.
• Poor Rating: None of the operators scored below 40.

Key Operators

• SK telecom is a standout operator, winning in Download Speed Experience and being a Global Leader in Video Experience, Voice App Experience, and Games Experience.
• LG U+ is also a top performer, winning in 4G Availability and being a Global Leader in Games Experience and Voice App Experience.
• 3 Denmark is the Global Winner for Upload Speed Experience and is noted as a Global Rising Star due to its significant improvement in upload speed.
• T-Mobile Netherlands and KPN Netherlands are Global Winners for Video Experience and Global Leaders for Games Experience.
• Vodafone Netherlands is a Global Leader in Video Experience, Voice App Experience, and Games Experience.

Conclusion

The 2022 Global Awards highlight the strong performance of European and Asian operators in various categories. South Korea leads in Download Speed Experience and Games Experience, while the Netherlands excels in Video Experience. Denmark's 3 emerges as a standout for Upload Speed Experience. These results underscore the growing maturity of the mobile industry, with increasing focus on both download and upload speeds, as well as 4G availability.