2022-06-24-埃森哲-How_to_boost_your_supply_chain_network_procurement_value_22页_1mb

报告摘要

Summary of "A Force for Positive, Sustainable Change: The New Value of Procurement"

Introduction

Procurement is evolving into a strategic function that drives sustainable and positive change in organizations. It enables measurable outcomes such as eliminating forced labor, reducing carbon emissions by up to 40%, and capturing significant cost savings (e.g., $222 million over seven years). Accenture's research underscores procurement's increasing role in addressing broader business goals, including environmental, social, and governance (ESG) issues, while shifting from a cost-compliance focus to a value-driven model through technology, data, and skilled talent.

Key Findings from Research

A survey of 500 senior and non-procurement executives (representing companies in 12 industries and 15 countries) found that procurement leaders prioritize future-readiness, focusing on automation, data, and talent. However, only 2% and 9% of top-spending companies feel their operations are currently future-ready.
Traditional tasks dominate procurement activities, accounting for 89% of time spent (e.g., 24% on direct spend, 18% on productivity improvements), limiting impact on non-traditional priorities like sustainability, innovation, and stakeholder experience.
Only 50% perceive performance as "fair," indicating traditional goals are met but advanced objectives (e.g., resiliency, ESG performance) are lacking due to skill gaps, manual processes, and lack of modern tools.

Opportunities for Procurement

Procurement can unlock immense value by addressing evolving demands and opportunities:

Cost and efficiency gains (e.g., 10-15% sourcing savings, 20%+ productivity through automation).
Enhanced stakeholder experiences (e.g., reduced contract leakage, improving eProcurement compliance).
Diversity and inclusion initiatives (e.g., increasing spend with diverse suppliers, embedding DEI policies).
Sustainability leadership (e.g., driving net-zero emissions, circular economy practices).
Risk management (e.g., standardized supplier data collection, ethical sourcing via blockchain).

Measurement Framework: The 360° Value Meter

A comprehensive tool is introduced to quantify procurement's financial and non-financial value across six dimensions:

Financial: Cost savings, working capital optimization.
Experience: Stakeholder satisfaction through seamless processes.
Stakeholder: ESG performance, ethical labor practices.
Talent: Workforce skills, automation adoption.
Sustainability: Carbon reduction, waste management.
Risk: Compliance, supply chain resilience.

This meter helps align targets and ensure C-suite approval, enabling organizations to transform procurement from a tactical function to a strategic asset.

Call to Action

Procurement must adopt intelligent, data-driven operating models to seize opportunities for innovation and value creation. Businesses should redefine "value" holistically, address skill and technology gaps, and use tools like the 360° Value Meter to guide transformation, ultimately contributing to long-term sustainability and resilient supply chains.