20220508-世界经济论坛-Shaping_the_Future_of_Small_and_Medium-Sized_Cities_A_Framework_for_Digital_Transformation_26页_39mb

中小型城市数字转型框架报告总结

动因与挑战

Digital transformation in Small and Medium-Sized Cities (SMCs) aims to improve residents' quality of life, foster unique digital economies, enhance governance effectiveness, and boost the city's ability to tackle climate change. Key challenges include:

• Shortage of digital talent
• Inadequate funding and resources
• Limited understanding/application of digital technology
• Lack of cross-city collaboration mechanisms

SMCs often face brain drain, an aging population, and slower development compared to large cities. Additionally, they must address the "Matthew effect," where digital advantages tend to concentrate in larger cities.

基本原则

Digital transformation in SMCs should adhere to the following four principles:

1. Human-Centricity: Development should prioritize citizens’ needs, accessibility, and inclusivity.
2. Sustainability: Aim for environmentally friendly, low-carbon, and climate-resilient cities.
3. Suitability & Cooperation: Emphasize tailor-made solutions and require coordination among stakeholders (government, enterprises, citizens).
4. Accountability: Difference exists between SMCs and big cities, so flexible approaches are needed.

数字转型模型

Digital transformation in SMCs can be divided into three three-stage phases:

• Phase 1: Technology-driven development at the local level; focuses on point solutions to improve efficiency.
• Phase 2: Application-oriented systematic development; expands to scenario-driven services, improves data sharing, and bridges inter-departmental collaboration.
• Phase 3: Innovation iteration and ecosystem development; aims for a human-centric governance model that integrates digital and physical spaces for better adaptation and long-term sustainability.

Digital transformation can be categorized into 7 functional areas: public and social services, industry and economy, governance, environment and low carbon, governmental effectiveness, infrastructure, and development assurance.

利益相关方角色

• Governments: Promote human-centric governance; establish leadership, policies, and data security.
• Citizens: Participate actively in service design, provide feedback, and embrace digital tools.
• Enterprises: Drive innovation, invest in infrastructure, and provide digital solutions.
• Research Institutions: Design and refine policies through research and pilot programs; assist in transforming principles into practice.

总结与建议

Digital transformation in SMCs requires a human-centric, sustainable approach that balances common requirements with individual city needs. Real transformation depends on collaboration among government, citizens, enterprises, and research institutions. Each city should develop a phased strategy based on its specific resources, capabilities, and goals, aligning with the 7 functional areas and evolving through the three maturity levels.