2019年-德勤全球_2019_Technology_Industry_Outlook_8页_2mb

Deloitte 2019 Technology Industry Outlook Summary

Core Content

The Deloitte 2019 Technology Industry Outlook highlights the growing importance of cloud platforms and artificial intelligence (AI) in driving innovation and business agility for organizations of all sizes. It emphasizes the shift in focus from cost reduction to accelerated innovation and democratization of technology. Additionally, it touches on the role of blockchain, regulatory challenges, and strategic partnerships in shaping the future of the technology industry.

Main Points

Cloud Platforms and AI Integration

• Cloud platforms are becoming a gateway to AI tools, enabling agility and innovation across industries.
• Everything-as-a-Service (XaaS) solutions are making it easier and cheaper to access cutting-edge technologies like AI and IoT.
• XaaS is transforming the value proposition of cloud computing from cost efficiency to innovation acceleration.
• 60% of enterprises are expected to move their IT systems to the cloud by 2019 as part of their digital transformation.
• Multicloud strategies will be crucial for organizations, with 67% of executives using or considering hybrid cloud models.

AI Adoption Trends

• AI is being integrated into enterprise software, with 57% of global respondents currently using AI-integrated cloud software.
• 60% of enterprises have undertaken six or more AI implementations, up from 32% the previous year.
• Deep learning saw the largest growth in AI implementation (16% increase).
• Cybersecurity concerns are a major barrier to AI adoption, with 18% of companies halting AI initiatives and 22% avoiding starting them due to these risks.

Emerging Technologies and Blockchain

• Blockchain is gaining traction as a secure and transparent record-keeping solution, with potential for identity management when combined with biometrics.
• Consortiums like R3 are expected to play a key role in establishing blockchain infrastructure.
• Data localization policies, such as those in India, may increase costs for US cloud providers and influence their global strategies.

Strategic Partnerships

• Partnerships—both internal and external—are essential for managing the complexity and risk of adopting XaaS and AI technologies.
• Only 24% of organizations have a comprehensive XaaS strategy, indicating a need for more strategic planning.
• Internal collaboration between business and IT departments is critical, as 55% of respondents reported slow IT response to business needs.
• CIOs are shifting from being technology stewards to strategic business partners.

Tax Reforms and M&A Activity

• Recent US tax reforms are leading to repatriation of overseas cash, which could spur mergers and acquisitions in the tech sector.
• Tech companies are expected to invest in smaller firms to accelerate growth and gain niche capabilities.
• $278 billion was spent on tech acquisitions by mid-2018, a 50% increase from the same period in 2017.

Key Concerns and Challenges

• Regulatory uncertainties, particularly GDPR in the EU, data localization in India, and the CLOUD Act in the US, will impact how tech companies handle data privacy and compliance.
• Social media users are increasingly concerned about data privacy, with only 9% feeling confident in how their data is protected.
• Skills gaps in AI are significant, with 30% of respondents facing major or extreme skills shortages.
• The shelf life of skills is decreasing, making retraining and upskilling a necessity for businesses.

Recommendations for Businesses

• Adopt XaaS models to enhance innovation and agility.
• Leverage cloud-based AI for faster experimentation and customer experience improvements.
• Invest in partnerships with XaaS providers and other tech firms to access expertise and reduce risk.
• Break down data silos and improve cross-organizational alignment to maximize the benefits of AI and other technologies.
• Consider hiring a Chief Data Officer (CDO) to manage data effectively and drive value.
• Address cybersecurity concerns by relying on cloud providers with robust security frameworks.
• Monitor global tax changes and adjust supply chain and operations accordingly.

Endnotes

The report includes references to various studies and surveys, such as:

• Deloitte's Flexible Consumption/XaaS Survey and State of AI in the Enterprise.
• Gartner's estimates on the adoption of CDOs.
• Thomson Reuters SDC data on M&A activity.
• Pew Research and TechRepublic findings on social media and digital transformation.

These sources support the key findings and trends outlined in the report.