【ISS全球】2024ESG社会可持续性研究报告_35页_17mb

Summary of "SOCIAL SUSTAINABILITY" Report

Core Content

This report explores the role of social sustainability in driving employee motivation and business success. It emphasizes that social sustainability is not just about environmental or financial aspects, but also about creating inclusive, respectful, and supportive work environments that value all individuals, regardless of their background or needs. The report outlines how companies can implement effective social sustainability strategies by focusing on people, places, and partnerships, and highlights the importance of these strategies in attracting and retaining talent, fostering innovation, and enhancing overall business performance.

Main Points

1. Social Sustainability and Employee Motivation

• Belonging and Purpose: Over 39% of workers value their job for reasons other than pay, primarily due to a sense of purpose and workplace culture.
• Sense of Belonging: 59% of workers feel a sense of belonging at work, but 46% do not feel respected or treated fairly by colleagues or management.
• Impact on Retention and Engagement: A strong sense of belonging improves motivation and engagement, which in turn leads to better team performance and innovation.
• Generation Z: Younger workers, especially Generation Z, are more likely to be affected by lack of inclusivity and are more vulnerable to stress and disengagement.

2. Social Sustainability and Business Success

• Talent Attraction and Retention: Companies with a strong social sustainability strategy are more attractive to potential employees. 51% of adults consider a company’s treatment of staff when choosing a job.
• Recruitment Priority: Social sustainability is a top consideration in recruitment, behind competitive salary and flexible working hours.
• Supply Chain Responsibility: Employees expect their company and its supply chain to follow sustainable principles, reinforcing the need for a comprehensive approach.

3. Key Strategies for Social Sustainability

• Social Mobility: Defined as equality of opportunity regardless of socio-economic status, race, or disability. It ensures that all employees feel respected, empowered, and valued.
• Living Wages: Offering living wages improves company reputation, differentiation, and recruitment. ISS has committed to implementing living wages across OneISS.
• Educational Opportunities: Providing education and training helps underrepresented groups maximize their potential and improve career prospects. ISS has launched the Education for All programme, offering full funding for education from 10th to 12th grade.
• Inclusive Workspaces: Workspaces must be accessible to all, including those with disabilities, to ensure everyone can work effectively. ISS partners with Mobility Mojo to assess and improve accessibility in its own and its clients’ buildings.
• Partnerships for Impact: Collaborating with organizations like Tent allows ISS to hire refugees and contribute to social goals. These partnerships help unlock social sustainability for clients through measurable initiatives.

Key Takeaways

• Social mobility is essential for creating a culture of belonging and driving employee motivation.
• Inclusive workspaces and accessibility are crucial for supporting diverse needs and improving overall workplace experience.
• Living wages and educational opportunities are key strategies for enhancing social sustainability and fostering a sense of purpose among employees.
• Partnerships with external organizations help companies like ISS achieve real social impact and support their clients' sustainability goals.
• There is a growing expectation for companies to demonstrate social sustainability, and those that fail to do so risk losing talent and being seen as less desirable employers.

Data Highlights

• 39% of workers value their job for reasons other than pay.
• 78% of workers think creating a strong sense of belonging is a priority for their employer.
• 69% of respondents feel they have a sense of belonging at work, but 46% feel they are not respected or treated fairly.
• 44% of employees think their workplace is diverse but needs improvement.
• 36% of Generation Z employees are exhausted or low energy at work.
• 51% of adults consider an employer's treatment of staff when choosing a job.
• 70–75% of Indian students complete 10th grade, but only 40–50% complete 12th grade.
• 1,000+ refugees have been hired by ISS since 2022 through its partnership with Tent.
• 9.6/10 score was given to ISS Warsaw HQ for accessibility, becoming the first building in the world to receive a Platinum certification from Mobility Mojo.

Conclusion

Social sustainability is a critical component of a successful and motivated workforce. By focusing on people, places, and partnerships, companies can create inclusive environments that support all employees and contribute to long-term business success. ISS exemplifies this approach through its initiatives in social mobility, inclusive workspaces, and strategic partnerships, demonstrating the value of a holistic and measurable social sustainability strategy.