2013年-世界发展银行全球_OECS_Countries___The_World_Bank_Group_Country_Opinion_Survey_FY_2014_144页_1mb

Summary of the OECS Country Opinion Survey Report (World Bank Group, FY 2014)

Core Content

The report presents the findings of the OECS Country Opinion Survey conducted by the World Bank Group in 2013, focusing on stakeholder perceptions of the Bank and its role in the development of four OECS countries: Grenada, Dominica, Saint Vincent & the Grenadines, and Antigua & Barbuda. The survey aimed to understand how stakeholders view the World Bank Group's effectiveness, relevance, and operations, as well as to identify areas where the Bank should focus its resources and improve its performance.

Main Objectives

• To gain insights into how stakeholders in four OECS countries perceive the World Bank Group.
• To obtain systematic feedback on:
  • The general environment in the countries.
  • Overall attitudes toward the Bank.
  • The Bank's effectiveness and results.
  • The Bank's knowledge work and activities.
  • Working with the Bank.
  • Recent trends and the future role of the Bank.
  • Communication and information sharing practices of the Bank.

Methodology

• The survey was conducted between October and November 2013.
• A total of 151 stakeholders were invited, with 119 participating (79% response rate).
• Stakeholders were selected from various sectors, including government offices, implementation agencies, consultants, private sector organizations, NGOs, and others.
• Respondents completed questionnaires online.
• The survey included questions for the World Bank Group's annual Corporate Scorecard and covered multiple areas such as effectiveness, relevance, and communication.

Key Findings

Demographics of the Sample

• Respondents were grouped based on their positions and sectors.
• The sample included representatives from the office of the President and Prime Minister, PMUs, consultants, private sector, CSOs, and others.
• There were no respondents from bilateral agencies, private foundations, or the judiciary branch.

Familiarity with the World Bank and Other Organizations

• Stakeholders across all groups had similar levels of familiarity with the World Bank.
• Respondents were more familiar with the World Bank than the Inter-American Development Bank (IDB), but less familiar than the OECS and the Caribbean Development Bank (CDB).
• The European Caribbean Central Bank (ECCB) had similar familiarity levels to the World Bank.

General Issues Facing XXXX

• Respondents in Grenada were more likely to believe the country is headed in the right direction.
• "Public sector governance/reform" was a top priority in Antigua & Barbuda.
• "Education" was identified as a top priority in Antigua & Barbuda and Saint Vincent & the Grenadines.
• The areas most likely to contribute to poverty reduction were education, health, and employment.
• The areas most likely to contribute to economic growth were economic growth, education, and private sector development.
• "Improving public services" and "reducing inequality" were seen as the best illustrations of "shared prosperity."

Overall Attitudes Toward the World Bank Group

• Respondents across all groups and countries had similar ratings of the Bank's overall effectiveness.
• The Bank's effectiveness in achieving development results was similarly rated by all stakeholder groups.
• The Bank's staff was generally seen as well-prepared to help with development challenges.
• PMUs and consultants/contractors had the highest ratings for the Bank's effectiveness in convening and facilitating, as well as in disbursing funds promptly.
• Grenada and Saint Vincent & the Grenadines were more likely to believe the Bank has moved in the right direction.
• The Bank was seen as an effective development partner in Saint Vincent & the Grenadines, but less so in Antigua & Barbuda.

Sectoral Importance and Effectiveness

• Stakeholders had significantly different views on the importance of the Bank's involvement in various sectors.
• "Anti-corruption" was rated highly by parliamentarians and local governments, but less by independent government institutions.
• In Saint Vincent & the Grenadines, the Bank was seen as most effective in areas such as equality of opportunity, environmental sustainability, education, poverty reduction, and water and sanitation.
• For achieving development results, the Bank was seen as most effective in economic growth, education, environmental sustainability, communicable/non-communicable diseases, and transport.

How the World Bank Group Operates

• PMUs and consultants/contractors were most likely to agree that the Bank listens to and takes into account their views.
• Local governments and CSOs had significantly lower levels of agreement.
• The Bank was generally seen as an effective development partner, with Saint Vincent & the Grenadines having the highest ratings.
• Respondents in Saint Vincent & the Grenadines were more likely to agree that the Bank's conditions on lending are reasonable and that working with the Bank increases institutional capacity.

Internal Monitoring and Evaluation

• Stakeholders across all groups had similar views on the effectiveness of the Bank's internal evaluation mechanisms in holding the institution accountable.

Communication and Openness

• Respondents were asked about their preferred methods of receiving information from the Bank.
• Awareness of the Bank's Access to Information policy was noted.
• The Bank's communication and information sharing practices were evaluated for responsiveness and quality.

Conclusion

The survey highlights that while the World Bank Group is generally perceived as effective and relevant, there are variations in perceptions based on stakeholder groups and geographic locations. The Bank is seen as most effective in Saint Vincent & the Grenadines, and its staff is perceived as well-prepared to support development. However, there is a need for improved communication, greater collaboration with non-governmental groups, and a more focused approach on key development areas such as anti-corruption, education, and environmental sustainability. The findings will help inform the Bank's country strategy and improve its operations in the OECS region.