2022-01-12-益普索Ipsos-人们对人工智能的看法因国家经济发展水平而异（英）_16页_805kb

Summary of Global Opinions and Expectations About Artificial Intelligence

Core Content

This document presents the results of a global survey conducted by Ipsos in January 2022, involving 19,504 online adults aged 16-74 across 28 countries. The survey explores public perceptions of artificial intelligence (AI), including understanding, trust, and expectations of its impact on daily life and various areas.

Main Points and Key Findings

Global Understanding of AI

• 64% of respondents have a good understanding of what AI is.
• Understanding varies by demographics, with higher levels among those with higher education and income.

Trust in AI

• 50% of respondents trust companies that use AI as much as other companies.
• Trust is higher in emerging countries compared to high-income countries, and is positively correlated with understanding.

Expectations of AI Impact on Daily Life

• 60% believe AI will profoundly change their daily life in the next 3-5 years.
• 60% think AI makes their life easier.
• 52% believe AI has more benefits than drawbacks.
• 49% feel AI has already changed their daily life in the past 3-5 years.
• 39% feel nervous about AI.

Areas Expected to Change Most Due to AI

• The top areas expected to change are:
  • Education/learning new things (35% globally)
  • Safety (33% globally)
  • Employment (32% globally)
  • Shopping (31% globally)
  • Transportation (30% globally)
  • Entertainment (27% globally)
  • Cost of living (26% globally)
  • Home (23% globally)
  • Income (23% globally)
  • Environment (22% globally)
  • Food/nutrition (15% globally)
  • Personal and family relationships (15% globally)
  • Freedom/legal rights (13% globally)

Areas Expected to Improve Due to AI

• The top areas expected to improve are:
  • Education/learning new things (77% globally)
  • Entertainment (77% globally)
  • Transportation (74% globally)
  • Home (73% globally)
  • Shopping (70% globally)
  • Safety (69% globally)
  • Environment (62% globally)
  • Food/nutrition (61% globally)
  • Income (58% globally)
  • Personal and family relationships (58% globally)
  • Freedom/legal rights (58% globally)

Country-Specific Insights

Understanding of AI

• China, South Korea, and the United States show the highest understanding (76%, 74%, and 71% respectively).
• France and Germany have the lowest understanding (50% and 37% respectively).

Trust in AI

• Chile and China have the highest trust (76% and 73% respectively).
• France and Germany have the lowest trust (34% and 33% respectively).

Expectation of AI Impact

• Chile and China are most likely to expect AI to change their daily life in the next 3-5 years (80% and 74% respectively).
• France and Germany are least likely to expect AI to change their daily life (31% and 37% respectively).

Areas Expected to Improve

• Australia and the Netherlands are most optimistic about AI improving shopping and safety (82% and 86% respectively).
• South Africa is most optimistic about AI improving education and shopping (93% and 89% respectively).
• Hungary and Poland are more skeptical about AI improving freedom/legal rights (55% and 51% respectively).

Demographic Insights

Gender

• Men tend to have a slightly higher understanding of AI (69%) than women (60%).
• Men are more likely to trust AI (53%) than women (47%).

Age

• Under 35 respondents are more likely to trust AI (54%) and believe it will change their life (63%).
• Older respondents (50-74) are less likely to trust AI (34%) and expect changes (30%).

Household Income

• High-income respondents are more likely to trust AI (57%) and understand it (71%).
• Low-income respondents are less likely to trust AI (46%) and understand it (57%).

Education

• Highly educated respondents are more likely to trust AI (59%) and understand it (71%).
• Low-educated respondents are less likely to trust AI (34%) and understand it (44%).

Employment Status

• Business owners and senior executives are more likely to trust AI (61-62%) and expect changes (61-65%).
• Non-employed individuals are less likely to trust AI (35%) and expect changes (36%).

Conclusion

The survey highlights a general positive perception of AI among global adults, with high understanding and trust in certain regions and demographics. While there is optimism about AI improving life areas, there is also concern about its impact, particularly in terms of nervousness and uncertainty. The global average suggests a balanced view, with AI seen as a tool that has both potential and challenges.