益普索-人们对人工智能的看法因国家经济发展水平而异（英）-2022.1-16页_596kb
报告摘要
Summary of Global Opinions and Expectations About Artificial Intelligence
Core Content
This document presents the findings of a global survey conducted by Ipsos in January 2022, covering the opinions and expectations of 19,504 online adults aged 16-74 from 28 countries regarding artificial intelligence (AI). The survey explores understanding of AI, its impact on daily life, perceived benefits and drawbacks, trust in AI, and the areas expected to change or improve due to AI adoption.
Main Points and Key Findings
General Understanding and Perception of AI
- 64% of respondents globally have a good understanding of what AI is.
- 60% believe that AI products and services will profoundly change their daily life in the next 3–5 years.
- 60% think AI makes their life easier.
- 52% believe AI has more benefits than drawbacks.
- 50% know which types of products and services use AI.
- 50% trust companies that use AI as much as other companies.
- 49% believe AI has already changed their daily life in the past 3–5 years.
- 39% feel nervous about AI.
Trust and Understanding Correlation
- Trust in AI is correlated with perceived understanding.
- Emerging countries (e.g., China, India, Brazil) show higher trust and understanding of AI compared to high-income countries (e.g., Germany, France, Great Britain).
Country-Specific Insights
| Country | Understanding of AI | AI Changing Daily Life | AI Makes Life Easier | AI More Benefits than Drawbacks | Trust in AI Companies |
|---|---|---|---|---|---|
| Argentina | 55% | 55% | 59% | 55% | 55% |
| Australia | 47% | 53% | 46% | 37% | 47% |
| Belgium | 37% | 37% | 37% | 38% | 37% |
| Brazil | 58% | 51% | 65% | 57% | 50% |
| Canada | 36% | 44% | 36% | 32% | 34% |
| Chile | 59% | 67% | 70% | 63% | 56% |
| China | 76% | 80% | 87% | 78% | 76% |
| Colombia | 62% | 65% | 71% | 64% | 57% |
| Germany | 37% | 44% | 45% | 37% | 42% |
| Spain | 46% | 45% | 39% | 31% | 34% |
| France | 38% | 46% | 32% | 32% | 35% |
| Great Britain | 37% | 46% | 44% | 38% | 35% |
| Hungary | 38% | 31% | 50% | 49% | 48% |
| India | 45% | 53% | 54% | 50% | 48% |
| Italy | 36% | 53% | 52% | 42% | 39% |
| Japan | 36% | 32% | 72% | 62% | 46% |
| South Korea | 62% | 65% | 74% | 65% | 60% |
| Mexico | 58% | 51% | 61% | 60% | 61% |
| Malaysia | 59% | 50% | 73% | 65% | 61% |
| Netherlands | 41% | 53% | 47% | 33% | 38% |
| Peru | 66% | 58% | 69% | 56% | 56% |
| Poland | 52% | 56% | 58% | 48% | 51% |
| Russia | 57% | 60% | 64% | 53% | 52% |
| Saudi Arabia | 69% | 50% | 72% | 71% | 69% |
| Sweden | 60% | 73% | 60% | 60% | 63% |
| Turkey | 57% | 72% | 63% | 57% | 56% |
| United States | 78% | 72% | 74% | 67% | 63% |
| South Africa | 60% | 73% | 60% | 60% | 60% |
Areas Expected to Change Most Due to AI
| Area | Global Country Average |
|---|---|
| Education/learning new things | 35% |
| Safety | 33% |
| Employment | 32% |
| Shopping | 31% |
| Transportation | 30% |
| Entertainment | 27% |
| Cost of living | 26% |
| Home | 23% |
| Income | 23% |
| Environment | 22% |
| Food/nutrition | 15% |
| Personal and family relationships | 15% |
| Freedom/legal rights | 13% |
| None of these | 13% |
Areas Expected to Improve Due to AI
| Area | Global Country Average |
|---|---|
| Education/learning new things | 77% |
| Entertainment | 77% |
| Transportation | 74% |
| Home | 73% |
| Shopping | 70% |
| Safety | 69% |
| Environment | 62% |
| Personal and family relationships | 61% |
| Income | 58% |
| Freedom/legal rights | 58% |
| Food/nutrition | 55% |
| Employment | 54% |
| Cost of living | 54% |
Demographics and AI Perception
| Demographic | Global Country Average |
|---|---|
| Understanding of AI | 64% |
| Trust in AI Companies | 50% |
| Expectation of Change | 49% |
| Nervousness about AI | 39% |
By Gender
- Male: 69% understanding, 53% trust, 51% nervous
- Female: 60% understanding, 47% trust, 41% nervous
By Age
- Under 35: 66% understanding, 54% trust, 40% nervous
- 35 to 49: 65% understanding, 58% trust, 38% nervous
- 50 to 74: 61% understanding, 44% trust, 38% nervous
By Household Income
- Low: 57% understanding, 56% trust, 41% nervous
- Medium: 63% understanding, 58% trust, 41% nervous
- High: 71% understanding, 67% trust, 38% nervous
By Education
- Low: 56% understanding, 53% trust, 43% nervous
- Medium: 64% understanding, 58% trust, 37% nervous
- High: 71% understanding, 68% trust, 39% nervous
By Employment Status
- Business Owner: 73% understanding, 70% trust, 48% nervous
- Sr Exec/Decision Maker: 74% understanding, 72% trust, 46% nervous
- Total Employed: 67% understanding, 64% trust, 40% nervous
- Non Employed: 59% understanding, 54% trust, 38% nervous
Conclusion
The survey highlights a general optimism towards AI's potential to improve various aspects of life, with stronger understanding and trust observed in emerging countries. While 60% of respondents believe AI will significantly change their lives, 39% express nervousness. AI is most expected to impact education, safety, employment, shopping, and transportation, with education and home being the most anticipated areas for improvement.
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