2025-03-16-UNDP-在公共服务提供中赋予公民和社区权力_利用公民数据监测可持续发展目标16的进展（英）_11页_1003kb

Summary of UNDP Global Policy Centre for Governance – SDG 16 Policy Brief February 2025

Defining Citizen Data
Citizen data involves data generated from initiatives where citizens are engaged at various stages, promoting inclusive and ethical data production for monitoring goals like SDG 16. It includes sources beyond official statistics and can complement traditional methods.

Role in SDG 16 Monitoring
The policy brief discusses using citizen data to enhance monitoring of SDG Indicator 16.6.2 (public satisfaction with services). It addresses data gaps, especially for vulnerable populations, by enabling timely, participatory data collection that fosters inclusivity and community engagement. Citizen data approaches were piloted in Ghana to gather feedback on healthcare, education, and government services.

Key Recommendations

1. Strengthen national statistical systems by integrating citizen data initiatives and developing specific guidelines for their implementation.
2. Foster a community of practice for sharing expertise in governance statistics.
3. Advocate for integrating citizen data into official monitoring, leveraging diverse data sources for comprehensive governance assessment.
4. Expand the evidence base by conducting wider pilot projects and establishing national legal frameworks to ensure ethical data use.

Ghana Pilot Outcomes
The collaborative UNDP-Ghana Statistical Service initiative used a mobile app and USSD for real-time feedback, focusing on inclusivity for persons with disabilities. Findings showed improved representation of disabled individuals, higher satisfaction with healthcare, and affordability as a major barrier. Data complemented traditional surveys, providing richer insights and supporting responsive governance.

Challenges and Considerations
Citizen data faces risks of bias and requires inclusive design to ensure broad participation. Recommendations emphasize mitigating these through careful project planning, community engagement, and combining citizen data with other methodologies for reliability. This approach supports achieving SDG 16 progress and builds national capacity.