20210810-Bain-Buying_Better_The_Benefits_of_Supply_Chain_Diversity_48页_4mb

报告摘要

1. C-Suite Accountability

Action: Require explicit commitment from leadership and formal accountability structures.
Effect: Increases diverse leadership representation and progress toward racial equity (Intel links DEI to executive compensation).

2. Skills-First Hiring

Action: Focus on competencies over academic credentials; remove unnecessary degree requirements.
Effect: Improves recruitment of diverse talent and performance (IBM demonstrates impact through skills-based hiring).

3. Work-Based Experiences

Action: Expand apprenticeships, internships, and job-shadowing programs.
Effect: Enhances equity and workforce development (Aon, Accenture, and Zurich scale apprenticeship networks).

4. Family-Sustaining Wages

Action: Ensure living wages and benefits, including health insurance and paid leave.
Effect: Boosts employee retention and well-being (Bank of America raises minimum wage and improves benefits).

5. Clear Career Paths

Action: Define transparent, skills-based advancement pathways.
Effect: Increases retention and promotion rates among underrepresented groups (Verizon's Talent GPS).

6. Voluntary DEI Training

Action: Implement optional, action-oriented training on systemic racism and bias.
Effect: Improves workplace understanding and representation (VMware sees engagement increases from voluntary training).

7. Listening and Learning

Action: Solicit feedback from diverse employees through surveys, focus groups, and social listening.
Effect: Enhances employee engagement and progress on equity goals (Target’s REACH committee).

8. Cross-Training and Upskilling

Action: Invest in professional development for frontline employees.
Effect: Drives retention and internal mobility (H-E-B offers rotational programs and tuition assistance).

9. Mentorship and Sponsorship

Action: Formalize programs to support diverse talent advancement.
Effect: Accelerates career progression for underrepresented employees (Hilton’s networking program).

10. Supply Chain Diversity

Action: Prioritize procurement from diverse suppliers.
Effect: Strengthens business outcomes and economic equity (UPS diversifies supplier spending).

Half of the actions are still uncommon despite strong evidence; barriers include biases and cultural resistance.
No single action guarantees results; combination strategies yield the best outcomes.
Companies can use the DEI Opportunity Identifier to assess and prioritize these actions.

展开完整摘要