2022-09-13-牛津经济研究院-交付经济价值–Doodash_2021美国经济影响报告（英）_34页_6mb

DoorDash 2021 US Economic Impact Report Summary

Overview

DoorDash’s platform connects merchants, Dashers, and consumers to create economic value. In 2021, DoorDash supported approximately 6.8 million people and contributed $68.9 billion to US GDP, with $13.6 billion in taxes supported. The company’s operations directly employed ~5,400 full-time equivalent workers, supporting an additional 64,400 jobs indirectly. Dashers generated $18.7 billion in GDP while supporting ~293,000 jobs; merchant sales facilitated $38.4 billion in GDP supporting ~488,000 jobs.

Key Findings by Stakeholders

1. Dashers

• Economic Impact: Provided ~$5.9 billion in earnings for Dashers in communities of color and $4.3 billion for Dashers in low-income communities.
• Flexibility Benefits: 91% agreed dashing offers schedule flexibility; 88% prioritize fair compensation.
• Socioeconomic Impact: Supported over 2 million people in flexible work opportunities; Dashers avoided ~28% of payday loans and helped meet 30% of financial goals.

2. Merchants

• Growth Metrics: ~58% reported lower revenue without DoorDash; 71% recommended the platform for expanding customer reach.
• Delivery Challenges: 61% preferred third-party platforms for delivery due to staffing and time constraints.
• Economic Impact: Generated $25 billion in sales, contributing to ~$38.4 billion in GDP and supporting ~488,000 jobs.

3. Consumers

• Convenience & Accessibility: 77% used DoorDash to try new restaurants or retailers; 55% used the platform due to time constraints.
• Community Support: 63% felt DoorDash helped local businesses; 57% used it to help others, including during health crises.

4. Company Operations

• Multiplier Effect: DoorDash’s operations supported ~$11.8 billion in GDP and ~$7.3 billion in taxes.
• Jobs Multiplier: Productive就业岗位 multiplier effect of ~12x per employee (~64,400 jobs created per 1,000 DoorDash employees).

Economic Multipliers

The total economic impact included direct, indirect, and induced effects:

• Direct GDP: ~$11.8B from DoorDash; ~$18.7B from Dashers; ~$38.4B from Merchants.
• Total GDP: ~$68.9B supported across US economy.

Methodology & Scope

• Assessed via input-output models (IMPLAN software), independent surveys, and dollar-based GVA contributions.
• Scope included DoorDash operations, Dashers’ earnings, and merchant sales impacts.
• Limited to activities within the US in 2021.

Conclusion

DoorDash facilitated meaningful economic activity and opportunity for Dashers, merchants, and consumers in 2021. The platform served as a powerful engine for local economies, supporting nearly 488,000 jobs through merchants alone.