2022-10-11-Gartner-Digital_Finance_Roles_and_Responsibilities_for_Government_Agencies_10页_74kb

Summary of Digital Finance Roles and Responsibilities for Government Agencies

Key Insights

• Digital transformation creates new roles in finance, such as robotics leader, business analyst, configuration specialist, and bot controller.
• Government CFOs must adapt responsibilities to embrace digitalization, including hiring for these roles and focusing on continuous improvement.
• Digital sensing and data analytics are critical for identifying process problems and leveraging new data opportunities.
• Recommendations include recruiting expertise, measuring performance, and scaling analytics capabilities.

New Roles and Responsibilities

• Four robotics roles emerge: robotics leader (manages strategy and education), business analyst (identifies automation opportunities), configuration specialist (configures software), and bot controller (monitors execution).
• Digital experts are needed to connect solutions with process problems, involving figures like transformation leaders.
• Data scientists play a role in analyzing new datasets to drive operational improvements.

Recommendations for Implementation

• Prioritize hiring for specialized roles.
• Ensure performance metrics for digital CI experts.
• Scale general analytics skills across the workforce to utilize new data from digital technologies.