2003-08-30-皮尤-The_Internet_and_Emergency_Preparedness_9页_65kb

报告摘要

Summary of PEW Internet Project Data Memo on Emergency Preparedness and Internet Concerns

The report, authored by Lee Rainie and conducted through a survey of 1,001 adults, analyzes public sentiment regarding emergency preparedness and potential threats from cyber-attacks, following the 9/11 attacks. Key findings include:

Concern About Cyber-Attacks: Approximately 50% of Americans expressed fear that terrorists could cripple key utilities, banks, or corporations via cyber-attacks, with women (58%) more concerned than men (47%). About 34% worried about personal safety in terror attacks, again with women (45%) more likely to be concerned.
Preference for Information Sources: Most respondents (71%) expressed confidence in the federal government providing sufficient information in case of a terrorist attack, but only 57% thought the government's color-coded warning system was useful. Television was the primary choice (57%) for emergency information, with radio (15%) as the second option. Internet users also favored television, but many sought online resources like government websites.
Notification Methods: A significant majority supported multiple alert channels, with 22% favoring cell phones and pagers, 21% endorsing email alerts, and the young (18-29) more inclined to use digital methods. However, many felt the current system was insufficient.
Government Preferences: 56% believed the government should solicit vulnerability information from corporations, despite resistance from some companies. Use of government websites for emergency info was low (16% of internet users), and findings were generally mixed.
Demographic Differences: Women and younger adults showed higher concern for safety and were more likely to seek online alerts. Overall, there is a call for multi-channel emergency communication, with preference for redundancy due to recent events like a blackout.
Methodology: The survey was conducted via telephone, with a margin of error and responses indicating various levels of worry, confidence in government, and use of digital tools for preparedness.