2008-09-23-皮尤-Networked_Workers_57页_337kb

Networked Workers Summary

The 2008 Pew Research Center report examines how technology impacts the lives of American workers. Key findings include:

• Networked Workers: Over half of employed Americans (53%) use internet or email at work, known as "Networked Workers." These workers are more likely to have gadgets like cell phones, laptops, and PDAs, and about half work from home at least some of the time.
• Technology Impact: Internet use at work tends to be "always on" or "always off," showing little middle ground. Technology boosts job performance and flexibility, but also increases work demands, stress, and difficulties disconnecting, particularly for higher earners and those with gadgets like Blackberries.
• Demographics and Variations: Differences are seen by age, education, and income. Younger and higher-income workers better utilize technology, but experience more work-life blurring. Non-profits, education, and government sectors show high internet adoption.
• Email and Gadgets: Prevalence of email and gadgets rose: Blackberry owners increased to 19%. Email use expanded outside work, with 46% checking email for personal use at work.
• Tradeoffs: While 80% feel technology improves job performance, 49% report increased stress, and 46% higher work demands. Comparing past data shows increased connections and reduced boundaries over time.

The report highlights both benefits and drawbacks of technology integration in the workplace.