2018工业品营销计划工具包(英文版)_18页_2mb
报告摘要
2018 Industrial Marketing Planning Kit Summary
Core Content
This document provides a comprehensive guide for industrial marketers to develop and refine their marketing strategies in the context of a rapidly evolving digital landscape. It emphasizes the shift from traditional single-channel marketing to a multichannel, integrated approach, which is essential for engaging engineering and technical professionals who now have access to a wide range of information and tools.
The key focus is on multichannel marketing, content marketing, and measuring marketing effectiveness. It outlines a six-point checklist for success, includes a media matrix to evaluate current and future marketing investments, and highlights the importance of cross-media multiplier effect to increase ROI.
Main Points
1. The Need for Multichannel Marketing
- Technical professionals now use a variety of digital and traditional channels to find products and services.
- Increased competition and customer choice necessitate a broader marketing presence.
- The cross-media multiplier effect suggests that integrated campaigns across multiple channels yield better results than single-channel efforts.
2. Six-Point Checklist for Success
- Build marketing plans and justify expenditures proactively.
- Prioritize integrated marketing programs that reach prospects at all stages of the buying cycle.
- Explore new markets using targeted tactics like e-newsletters, webinars, and industry-specific websites.
- Update marketing materials and messaging to reflect current product offerings and audience needs.
- Be mindful of measurement to focus on high-performing channels and reduce waste.
- Work with experienced media partners to design and execute effective multichannel strategies.
3. The Role of Content Marketing
- Content is crucial in the industrial buying process, with 70% of buyers reviewing four or more pieces of content for purchases over $10,000.
- 85% of industrial marketers use content marketing, with 36% planning to increase their investment.
- Content marketing challenges include lack of internal resources, inconsistent production, difficulty in creating engaging content, targeted distribution, and integration with other marketing efforts.
4. Measuring Return on Marketing Investment (ROMI)
- Industrial marketers must demonstrate return on marketing investment, but it's difficult to directly correlate campaigns with sales due to the long and complex buy cycle.
- Focus should be on engagement metrics and brand awareness rather than just immediate sales.
- Use tools like marketing automation and content analytics to improve lead quality and tracking.
Key Information
Current Trends
- Digital media is dominating the attention of technical professionals, with nearly 90% using the internet for product searches.
- Engineers often research independently and wait to contact vendors until after the needs analysis stage.
- Online channels like search engines, online catalogs, and supplier websites are most commonly used by engineers.
Media Matrix Overview
| Media Channel | Reach/Frequency | Timing | Advantages | Disadvantages | ROI Metrics | Contacts & Inquiries | Brand Exposure |
|---|---|---|---|---|---|---|---|
| Company Websites | Low/Continuous | Active searchers | Exposure, branding, good for existing customers | Requires external marketing, high cost | Low for new, high for existing | Low-Med | High |
| Direct Mail (house & rented lists) | Low/Varies | Passive browsers | Personalized messaging | High cost, low coverage, low response rates | Low for rented lists, Med for house lists | Low-Med | Low-Med |
| Email (house & rented lists) | Med/Varies | Passive browsers | Immediacy, personalized messaging | Risk of spam, low quality of rented lists | Low for rented lists, Med for house lists | Low-Med | Low |
| Online Catalogs | High/Continuous | Active searchers | Exposure, branding, demand generation | Online only | High | High | High |
| Online Directories | Low-Med/Continuous | Active searchers | Drives traffic | Limited audience, variable lead quality | Low | Med | Med |
| General Search Engines | High/Continuous | Active searchers | Drives traffic | Poor contact quality, high costs, keyword expertise | Low-Med | Low | Med |
| E-Newsletters | Med/Varies | Passive/Active | Branding, personalized messaging, exposure | Reaches active and non-active readers | High | High | Med-High |
| Print Catalogs | Med/Varies | Active searchers | Branding, contacts and inquiries | Quickly outdated, high production and mail costs | Low | Med-High | High |
| Trade Shows | Low/Yearly | Passive browsers | Face-to-face communication, branding, quality contacts | High cost, low frequency, declining attendance | Low | Med | High |
| Webinars | Med/Varies | Active searchers | Branding, thought leadership, product showcase | Limited audience | High | Med-High | High |
Marketing Mix and Budget Allocation
- Marketers are shifting more budget to online channels due to increased digital usage.
- However, print magazines still hold value for accessing cutting-edge content.
- Marketers should use the Media Matrix worksheet to compare 2017 and 2018 budget allocations and assess their effectiveness.
Ideal Customer Profile
- Define and focus on the Ideal Customer Profile to improve lead quality.
- Match lead data with this profile to assess interest and engagement.
- Use marketing automation and content distribution to nurture leads and increase activity.
Conclusion
To succeed in 2018, industrial marketers must adopt a multichannel, integrated strategy that includes both creative and directional advertising, and valuable content that builds trust and awareness. They should also be proactive in budget allocation, lead quality assessment, and working with media partners who can provide expertise and visibility across the channels engineers use. The cross-media multiplier effect is a key driver of marketing success, and understanding the buy cycle is essential for evaluating and improving marketing ROI.
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