2021-06-25-埃森哲-Microsoft_driving_the_human_side_of_transformation_12页_4mb

Eric Chaniot, Microsoft's General Manager for Cross Industry Solutions, emphasizes that the success of digital transformations is predominantly human-centric, with only 5% attributed to technology, regardless of the technology involved. He advocates for pragmatic disruption, stressing that transforming traditional companies requires focusing on people's mindset, culture, and change management to integrate tech intensity effectively. Key topics include the shift to Software-Defined Everything (SDE), which places software at the core of business operations, enabling advancements like improved efficiency in buildings and autonomous vehicles. Chaniot highlights evolving business models such as the subscription economy and circular economy, and outlines Microsoft's role in supporting clients through empowerment and change initiatives. He believes AI should augment human capabilities and cites personal experience to underline that digital transformations are challenging but essential for growth, ultimately inspiring a focus on people to drive lasting impact in industries.