2025-06-08-世界银行-英文2024财年阿拉伯联合酋长国国家意见调查报告_29页_720kb

FY 2024 United Arab Emirates Country Opinion Survey Report Summary

Core Content

This report presents the findings of the FY 2024 Country Opinion Survey (COS) conducted by the World Bank Group (WBG) in the United Arab Emirates (UAE). The survey aimed to understand how stakeholders in the UAE perceive the WBG's work, including its effectiveness, relevance, and alignment with national development priorities.

Main Objectives

The survey focused on the following key areas:

• Overall attitudes toward the WBG
• Development priorities and the effectiveness of WBG support
• Engagement and collaboration with the WBG
• Knowledge work and its value to stakeholders
• The future role of the WBG in the UAE
• Communication and outreach preferences

Methodology

• Survey Period: June – September 2024
• Sample Size: 153 potential participants were invited, with 27 completing the survey (18% response rate)
• Method: Online questionnaire completed by stakeholders
• Participants: Drawn from various sectors including government, private sector, civil society, academia, and media
• Comparison: Results were compared to the FY 2018 survey, which had a 28% response rate (N=58)

Key Findings

Overall Attitudes Toward the WBG

• Stakeholders in the UAE are increasingly positive about the WBG.
• The WBG is perceived as a flexible and long-term partner, with improvements in ratings for being a long-term partner and flexibility, though not statistically significant.
• Perceptions of openness, accessibility, and responsiveness remained consistent with FY18.

Development Priorities

• Top Priorities (FY24): Skills development, climate change, health, gender equity, and digital infrastructure.
• Comparison to FY18: Climate change and health were highlighted as rising priorities.
• Effectiveness: The WBG was rated highest in debt sustainability, followed by agriculture and food security, and health.

Engagement on the Ground

• Collaboration with the federal government received the highest effectiveness ratings.
• Respondents suggested increased collaboration with local governments, academia, and the private sector to enhance impact.

Knowledge Work

• Advisory Services and Knowledge Products: Most valued by stakeholders, with 46% rating the quality of advisory services as a 10.
• Usage: 67% of respondents had used the WBG's knowledge work.
• Improvements: Higher satisfaction with the WBG's knowledge work in terms of timeliness, relevance, and contribution to development results, with some statistically significant improvements compared to FY18.

Communication and Outreach

• Preferred Channels: Direct contact with staff and events/conferences were most preferred.
• Awareness: 52% of respondents recalled recent WBG communication, with economic forecasts being the most frequently mentioned topic.
• Suggestions: Stakeholders called for more awareness sessions and regular updates to enhance visibility.

Stakeholder Demographics

• Government Principals (Office of Minister): 4% (down from 9% in FY18)
• Federal Government Institutions: 41% (down from 45% in FY18)
• Local Government: 11% (up from 0% in FY18)
• Bilateral/Multilateral Agencies: 7% (up from 5% in FY18)
• Civil Society Organizations: 11% (up from 2% in FY18)
• Private Sector: 11% (down from 32% in FY18)
• Academia/Research Centers: 11% (up from 5% in FY18)
• Media: 4% (up from 2% in FY18)

Key Recommendations

• Knowledge Work: Conduct more national-level studies and economic research, and tailor knowledge products to the UAE's context.
• Focus Areas: Prioritize support for climate change adaptation, AI and machine learning in governance, and training for judicial and executive authorities.
• Collaboration: Increase collaboration with academia, local governments, and the private sector.
• Communication: Enhance awareness through regular updates and events.

Conclusion

The UAE stakeholders generally view the WBG positively, especially in terms of its effectiveness in development outcomes and its role as a flexible, long-term partner. While there are notable improvements in perceptions, the results should be interpreted with caution due to changes in stakeholder composition and methodology. The WBG is seen as a valuable source of global expertise and knowledge, with a strong call for more tailored and accessible knowledge products, as well as increased collaboration across sectors.