2024-08-12-世界银行-印尼偏远地区的社会保护包容性——识别和应对差距和挑战（英）_84页_4mb

Summary of Indonesia's Remote Area Social Protection Challenges

This report by Revita Wahyudi, Farida Sondakh, and Vina Noor AR Permatasari examines the barriers that remote populations in Indonesia face in accessing social protection programs. The study highlights that despite Indonesia's advancements in expanding its social protection systems over the past decade, including significant growth in social assistance programs and health insurance coverage, remote areas continue to experience substantial gaps in program access.

Key Findings Across Delivery Chain Areas

The assessments reveal systematic challenges across all stages of social protection delivery in remote areas. DTKS data lacks village-level breakdowns indicating remote vs. non-remote coverage. Internet connectivity issues seriously affect data synchronization mechanisms for both DTKS updates and program operations. Limited human resources and inadequate budgets severely restrict program monitoring capacities. Bank and post office access for cash transfers remains limited in many remote villages, creating mobility barriers for beneficiaries. The study identifies consistently higher operational challenges in islands and hilly terrains compared to accessible mainlands.

Cross-Program Common Issues

• Coverage Gaps: Program data are not adequately broken down by remote status, making actual coverage rates opaque and hindering targeted policy adjustments.
• Connectivity Constraints: Internet unreliability in remote areas significantly affects program functionality and benefit delivery mechanisms that depend on digital platforms.
• Staffing Shortages: All programs suffer from insufficient human resources allocated to remote areas relative to program needs.
• Infrastructure Deficits: Insufficient transportation networks and financial service availability create significant barriers to program access and effectiveness.

Recommendations

The World Bank and Oxford Policy Management study concludes with targeted policy recommendations: implement IKG-based village categorization to inform program allocation; enhance communication strategies using hybrid approaches; develop remote-specific outreach initiatives; improve DTKS verification systems; and increase operational budgets for remote program implementation to improve service delivery capabilities.

In essence, the report underscores that while Indonesia has expanded its social protection architecture significantly, strategic adjustments are needed to address the specific challenges of delivering services effectively to geographically isolated communities.