2024-11-24-世界银行-制定和监测2025-2027年期间社会服务发展国家计划行动计划执行情况的利益攸关方参与计划（英）_18页_363kb

背景与目的

The Stakeholder Engagement Plan outlines a structured approach for developing and monitoring the 2025-2027 Action Plan for social services in Croatia. It aims to enhance collaboration among stakeholders to achieve goals like increasing social service availability, introducing innovations, and strengthening management, based on the national strategy and previous experiences.

核心要素概述

1. 利益相关者分类: Stakeholders are categorized into Primary (high influence, e.g., government ministries and providers), Secondary (e.g., NGOs and educational institutions), and Other (e.g., general public). A matrix maps levels of interest and influence to engagement strategies.
2. 参与策略:
   • Primary stakeholders engaged through working groups, advisory bodies, and capacity-building sessions.
   • Secondary stakeholders involved via e-consultations, workshops, and public calls.
   • Other stakeholders informed through awareness campaigns and digital platforms.
3. 时间表:分为四个阶段计划，从初始规划、草案起草到实施监控，覆盖2024年第四季度至2027年。
4. 反馈收集: Methods include surveys, consultations, and workshops; reports summarize input and its integration.
5. 资源分配: Requires dedicated staff, financial budget for activities, and technical tools like e-platforms.
6. 监控框架: Utilizes KPIs (e.g., engagement rates, feedback integration) and regular reviews to assess effectiveness and refine strategies.

关键推动力

The plan emphasizes inclusivity, transparency, and continuous dialogue to ensure the Action Plan adapts to societal needs and maintains broad support through collaborative mechanisms.