2023-05-17-ITIF-数字包容观_它看起来像什么以及在哪里缺乏（英）_23页_231kb

The report "The Digital Inclusion Outlook: What It Looks Like and Where It’s Lacking" highlights that achieving digital inclusion requires addressing barriers to broadband adoption rather than solely focusing on deployment. Key points include:

1. Digital Divide Focus: The issue is now primarily about adoption, as high-speed internet access is widespread. Nonadoption stems from reasons like price, lack of digital skills, and interest barriers.

2. Core Strategies: Successful digital inclusion efforts are flexible, individualized, adhere to high-level standards, and emphasize collaboration. Best practices include:

   • Subsidies: Flexible subsidies for computers, plans, or skills training to address price barriers.
   • Digital Navigators: Trained individuals to guide users through enrollment and literacy programs.
   • Partnerships: Collaboration between ISPs, schools, libraries, and community organizations to build trust and awareness.

3. Digital Literacy Importance: Low digital literacy rates correlate with adoption gaps. Training must be tailored to specific user needs, incorporate hands-on learning, and address security concerns.

4. Data Challenges: Improving standardized data collection is critical for evaluating programs and identifying target areas for intervention. Current data (e.g., NTIA’s Internet Use Survey) lacks granularity on interest barriers.

5. Key Priorities: Efforts should target remaining barriers, including funding constraints, inconsistent data adherence, and awareness gaps for low-cost plans. Long-term success requires integrating digital inclusion into broader societal structures.

Marginalized groups disproportionately face barriers, underscoring the need for targeted, evidence-based solutions.