20151207-奥纬咨询-Executive_Conversations_Change_Before_You_Have_To_8页_354kb

Sutter Health undertook a sweeping organizational reorganization to address future challenges like value-based reimbursement and population health, emphasizing proactive change over reactive measures. The new structure involved consolidating from five to two regions, pivoting to patient-centrality by integrating physician leaders and creating "dyads" for collaborative decision-making. Key innovations include the Chief Innovation Officer position to foster partnerships and the formation of councils for cross-functional collaboration without adding bureaucracy. Leaders stress the importance of cultural transformation, focusing on accountability, employee engagement, and measurable outcomes to improve patient experience, safety, and affordability. The transformation, led by Dr. Stephen Lockhart and Linda Khachadourian, highlights that ongoing adaptation is crucial for success in evolving healthcare markets.