2023-05-29-Gartner-通过政府的数据和分析推动现代化和增长（英）_16页_966kb

报告摘要

Public sector faces acute challenges such as complex responsibilities, talent shortages, organizational silos, and change management difficulties.
Data and analytics (D&A) is viewed as a key enabler for addressing current organizational issues and future opportunities.

From Gartner's Eighth Annual CDAO Survey, the top three enablers for success in D&A initiatives are:
- Data, analytics or information governance.
- BI, reporting and data visualization.
- Facilitation of data literacy, skills training.
Successful CDAOs prioritize strategy and operational excellence, building agile D&A functions to shape data-driven performance and culture.

A phased approach to achieve measurable impact through trusted D&A strategies:
- Cultivate Data-Driven Culture: Drive organizational awareness and data literacy.
- Create D&A Vision: Assess current and future states, secure stakeholder buy-in.
- Establish Value-Based Strategy: Demonstrate value from investments, link to organizational outcomes.
- Institutionalize Governance: Develop adaptive practices for D&A governance and compliance.
- Operationalize Strategic Components: Balance outcomes with processes, develop an operating model.
- Innovate, Refine and Iterate: Continuously improve D&A maturity with feedback and emerging technologies.
Emphasizes linking D&A to business value, automation, and decision-making from boardroom to operations.

Cross-functional teams including CIO, D&A leaders, applications leaders, enterprise architecture leaders, PPM/PMO leaders, sourcing procurement teams, and technical professionals must collaborate.
Roles involve providing insights, managing applications, defining architecture, prioritizing investments, and handling change management to ensure adaptive governance and digital transformation.

D&A leaders must focus on value and outcomes, using high-quality data to support decision-making and achieve modernization goals.
Gartner provides expert guidance, tools, and resources to accelerate D&A initiatives and foster a data-driven culture.

Offers unparalleled insights, expert guidance, and tools tailored for government sectors like public safety, justice, health and defense, and human services.
Supports policy alignment, digital maturity enhancement, and strategic roadmap development for improved governance and outcomes.